Phone no: 9779851180527 or email us: info@silvercrown.com.np
Phone no: 9779851180527 or email us: info@silvercrown.com.np
This just isn’t the Flamingo I truly have stayed at and loved up to now. Thinking we would not be within the room a lot, we determined to simply make-do. When we woke Monday I needed to jump int he bathe. Water barely warmed up, so I took a fast one. I do not normally name and complain as a result of I don’t desire them thinking I am in search of any freebies.
So we referred to as down to the front desk to let them know, to no avail bc they did not present or contact us again both. The “criticism name” got by way of to somebody, the next day about 24 hours later and provided us a $50 meals credit score to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual particular person to fulfill with and we couldn’t probability lacking our flights over one other disappointing customer service expertise, so we were forced to used the self kiosk to examine out. We will NEVER advocate the Flamingo to anyone for something. We recognize you taking the time to provide your suggestions, Lisa. Your comments have been shared with the suitable group for their enter and a spotlight. We value your patronage and hope to look ahead to welcoming you back.
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Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and nonetheless had to wait in line for almost an hour to use a self check in kiosk. Initial impression was the room was very good but the TV didn’t work. We had been advised to examine in w the front desk within the AM, which we did. They asked if it was alright to enter the room whilst we have been gone for the day, sightseeing.
We are planning an enormous group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo because of its location and my good experiences there up to now. Instead, we’ll stay elsewhere (Harrah’s, New York, etc) similar in price however a lot cleaner and never in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah’s or the Linq. Something related in value but trying much better. Until some adjustments happen, I won’t advocate this place to anyone. I did notice that a few of the buttons int he hallways for the elevators didn’t work.
We recognize you taking the time to provide your feedback, Timgerkman2021. We appreciate you taking the time to supply your suggestions, Saleslady730. We respect you taking the time to supply your feedback, Katie. Roulette vendor was imply and took her sweet time rearranging chips. Other people walked away from the table due to her horrible attitude. This was my third and final time staying at the flamingo.
I inform the worker that we have to speak to the manager, and gesture to the blonde lady that was pointed out to us, but she sees me, turns on her heel and walks the opposite method. We inquired what might be accomplished regarding the TV problem and she or he supplied to “upgrade us” to a room with a similar view. I known as the customer service line as soon as extra to see if there was ANYONE else that I may speak to and all I received again was an unapologetic, monotone, lady that provided to file a complaint for me. We waited the rest of the night time for the Engineering Manager to indicate up together with his “explanation or apology” but you guessed it, no present.
However, I did call about the lack of hot water and one method or the other they made some adjustment and obtained the water hotter within a couple of hours. I did not complain concerning the other things within the room. This enterprise uses dirty roule instruments supplied by Tripadvisor to encourage and acquire guest critiques, together with this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you again for one more nice time at Flamingo Las Vegas soon.
We gave the OK however my husband took photographs of all of our stuff earlier than we left. I tried to name the customer service number but was informed that they had been out of the US and I needed to talk to somebody on website. So, you guessed it, we waited in the line, tried to keep calm and hopeful that somebody would make it right in the end. My husband also tried to talk to Caesar’s Rewards, , they usually only pointed out what the manager seemed like so we may ask to talk to her once we made to the front of the line.
